Refund policy

Refund Policy

30-day money-back guarantee

Use your V6 for up to 30 days. If it doesn't change how you practice, send it back and we'll refund you. Your 30 days start the day your order is delivered.

How to return

1. Email info@thegolfboks.com within 30 days of delivery with your order number. We'll reply with the return address and instructions.
2. Pack up the complete kit: the V6, the Golf Boks 3.0, the alignment sticks, foam noodles, PVC rod, and connectors. Used is fine. Missing parts are not.
3. Ship it back within 14 days of our reply. We recommend a trackable shipping method, since we can't refund a package we never receive.

Refunds

Once your return arrives and we confirm it's complete, we'll refund the price you paid for the kit to your original payment method, usually within 3 business days. Your bank or card company may take a few more days to post it. Return shipping is paid by you.

Friends & Family Pack

You can return the whole pack or one kit from it. If you return one kit, we refund the amount you paid for that kit as shown on your order (the pack discount applies to the second kit).

Damaged, defective, or missing items

Check your order when it arrives. If anything is damaged, defective, or missing, email us within 7 days of delivery with a photo and we'll send a replacement part or kit at no cost to you. No return needed for a missing or broken part.

Broken parts after use

The foam noodle and PVC rod are designed to be the parts that take the hits. A replacement rod is standard 3/4-inch PVC, cut to about 7 to 7.5 inches, available at any hardware store. If you need a replacement V6 or other part outside the 30 days, email us and we'll help.

Pre-orders

If you pre-ordered a color that's sold out, you can cancel any time before it ships for a full refund.

Questions

Email info@thegolfboks.com. A real person (usually me) will answer.